Empowering You to Reach New Heights
Frequently Asked Questions
Q: Does Elevation Counselling Services accept insurance?
A: Elevation Counselling can direct bill to most major insurance companies. Please double-check that your plan covers mental health counselling provided by a registered social worker. I do accept e-transfers and major credit cards.
Q: What are your rates?
A: Please contact me to inquire about rates as they are regulated provincially and depend on your location.
Q: What do I need for virtual therapy with Elevation Counselling Services?
A: To participate in virtual therapy with Elevation Counselling Services, you will need a reliable internet connection, a computer or mobile device with a camera and microphone, and a private space where you feel comfortable and safe.
Q: What virtual platform does Elevation Counselling Services use to conduct virtual services?
A: Elevation Counselling uses a platform called Clinicko as I am required by law to comply with all ethical and legal standards to ensure that your information remains secure and confidential. Clinicko is a health management software that meets and exceeds the health laws and policies named below.
Federal: PIPEDA (Personal Information Protection and Electronic Documents Act)
BC: PIPA (Personal Information Protection Act)
Ontario: PHIPA (Personal Health Information Protection Act)
Q: How long are the sessions?
Most sessions are one hour. If this changes it will be discussed ahead of time and specific to your treatment plan.
Q: How often should I schedule virtual therapy appointments with Elevation Counselling Services?
A: The frequency of virtual therapy appointments with Elevation Counselling Services depends on your specific needs and concerns. I work collaboratively with you to develop a treatment plan that meets your needs and goals.
Q: How do I schedule a virtual therapy appointment with Elevation Counselling Services?
A: To schedule a virtual therapy appointment with Elevation Counselling Services, please contact me directly via phone or email and we can schedule a free 15-minute consultation.