Q: Does Elevation Counselling Services accept insurance?

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A: Elevation Counselling can direct bill to most major insurance companies. Please double-check that your plan covers mental health counselling provided by a registered social worker. I do accept e-transfers and major credit cards.

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Q: What are your rates?

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A: Please contact me to inquire about rates as they are regulated provincially and depend on your location.

 

Q: What do I need for virtual therapy with Elevation Counselling Services?

          

A: To participate in virtual therapy with Elevation Counselling Services, you will need a reliable internet connection, a computer or mobile device with a camera and microphone, and a private space where you feel comfortable and safe.

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Q: What virtual platform does Elevation Counselling Services use to conduct virtual services?

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 A: Elevation Counselling uses a platform called Clinicko as I am required by law to comply with all ethical and legal standards to ensure that your information remains secure and confidential. Clinicko is a health management software that meets and exceeds the health laws and policies named below. 

Federal: PIPEDA (Personal Information Protection and Electronic Documents Act)

BC: PIPA (Personal Information Protection Act)

Ontario: PHIPA (Personal Health Information Protection Act)

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Q: How long are the sessions?

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Most sessions are one hour. If this changes it will be discussed ahead of time and specific to your treatment plan.

 

Q: How often should I schedule virtual therapy appointments with Elevation Counselling Services?

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A: The frequency of virtual therapy appointments with Elevation Counselling Services depends on your specific needs and concerns. I work collaboratively with you to develop a treatment plan that meets your needs and goals.

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Q: How do I schedule a virtual therapy appointment with Elevation Counselling Services?

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A: To schedule a virtual therapy appointment with Elevation Counselling Services, please contact me directly via phone or email  or schedule a free 20 minute consultation online. 

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